How to Make an Auto Insurance Claim

Should you ever find yourself in need of making an auto insurance claim, you may not know what to do if you haven’t done it before. Whether your vehicle has been involved in an accident or a tree fell on it in your driveway, taking care of your auto insurance claim is important. At Compass Insurance, we are here to assist you in making your claim, whether you live in Centennial, CO or in the surrounding area. 

Call the Police

If you were involved in any kind of accident, you need to contact the police. This includes hit and run accidents. Not all accidents involve a secondary driver, but if another vehicle is involved or if damage to other property takes place, you need to contact the police and obtain a police report. 

Contact Your Insurance Company

After you have handled any necessary police requirements, contact your insurance company. They will help walk you through what to do next. If you are in a safe location or can drive away you should do so. However, if your vehicle is unable to start the insurance company will assist in contacting a tow truck. 


Some auto insurance companies allow you to make a claim with a smartphone app. Snap the necessary pictures and upload the information to the application. If you are making an in person claim wait for the insurance company adjuster to inspect the vehicle. 

Hopefully you never have to go through making repairs on your vehicle. However, should the time arise where it is necessary, we at Compass Insurance want to make sure you know exactly what to do, whether you are in Centennial, CO or not. By following these instructions, you should have no problem making your auto insurance claim.